The requirement that CQ be taken seriously throughout a participating organisation, requires that trainers have both the capacity and capability to command real authority when delivering this transformational programme to anyone at any level across the organisation. We therefore recommend that Trainers be selected carefully, from its middle and senior management strata.
As a prerequisite of our support of any organisation is that there is total buy-in from the very top, we also recommend that this team of CQ Trainers be lead by a member of the Senior Executive, who should be a participant as a throughout the training.
It has been our experience that anything other than this will run the risk of there being less than total buy-in, across the organisation, to change, leading to something less than the complete, consistent and sustainable cultural transformation sought through their investment in this journey.